> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.lingueo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to contact the Lingueo team ?

The Lingueo team is here to provide support and guidance for all your language learning needs. Whether you are an individual learner, a company, or an existing customer, we ensure you can quickly reach the right contact for assistance.

### 👔 If you are an individual

You want to learn a foreign language or improve your skills? You can reach out to us by:

* 📞 Phone : **01 84 80 43 10** *(option 1 on automated message)*
* ✉️ Email : contact@lingueo.com
* 📝 Filling out our [contact form](https://www.lingueo.com/en/contactez-nous), available on our website. 

### 💼 If you represent a company

Looking for more information about our language training programmes for your employees? Get in touch with our Business Team by:

* 📞 Phone : **01 84 80 43 10** *(option 2 on automated message)*
* ✉️ Email - contact@lingueo.com
* 📝 Filling out our [contact form](https://www.lingueo.com/en/contactez-nous), available on our website. 

To prepare a quote and schedule a phone or video consultation, please specify the language required, the profile and number of learners, as well as your HR requirements. A discussion with an advisor will help refine your project. You can share your availability (days and times) or select a slot directly through the calendar provided by the advisor.

### ✅ If you are already a Lingueo customer

Dear user, you can contact the customer service directly from your account interface, just **click the chat tool located at the bottom‑right corner**. We aim to respond within 24 hours on average (faster during daytime; next‑morning response when you contact us outside working hours or on weekends).

Pour demander un nouveau module de formation après avoir terminé votre parcours, contactez votre interlocuteur habituel lors de la mise en place de l'offre. Le service concerné vous recontactera pour organiser la nouvelle formation. Vous pouvez également demander à être recontacté par un conseiller CPF si le financement passe par votre CPF.

Alternatively, you can reach customer service by:
 
* 📞 Phone: **01 75 43 53 00**
* ✉️ Email: customer@lingueo.com